Revenues Leap Across Sector As Both Footfall And ACS Rise; E-Commerce Sales Continue To Thrive Despite QOQ Deceleration; Managers Bullish On Their Trading Outlook For Next 6-Months

Research Highlights

• Footfall Improves YOY As Stores Extend Opening Hours; Customers Feel Safer To Visit Stores Once They Receive COVID Jabs; Restaurant Reopening’s Boosting Impulse Traffic To Stores

• Average Customer Spend Rises As Customers Fulfil Pent-Up Demand; Customers Need More Outfits To Visit Bars And Restaurants; Consumer Confidence Improves While Customers Buy Greater Variety Of Items

• Inventory Levels Remain Flat Despite Longer Lead Times; Online Sales Helping Clear Excess Inventory At Stores; Major Improvement In Logistical Efficiency

• Prices Remain Flat Across The Sector As Demand Remains At Satisfactory Levels; More Pricing Competition In Sector; Customers Joining Membership Schemes For Preferential Prices

• In-Store Promotions Unchanged As Retailers Focus On Online Platforms To Capture Market Share; Promotions Being Directed Towards Members

• Revenues Trend Upwards YOY And Meet Targets As Consumer Confidence Improves And Online Sales Flourish; Membership Schemes Enticing Customers To Spend More; Pent-Up Demand Across Both Younger And Older Customers

• Store Costs And Margin Contributions Rise As Stores Extend Opening Hours And Higher More Staff; COVID Safety Costs Increase YOY As Managers Consult Specialists To Implement Safety Measures Specific To Their Store

• E-Commerce Revenue Growth Decelerates But Continues To Thrive And Beat Targets As Store Closures Force Customers Online; Store Managers Praise Online Integration Within Stores; Click & Collect Sales Surging Since Store Reopening’s

• Huge Improvement In 6 Month Trading Outlook As Vaccinations Expected To Make Customers Feel Safer In Stores; No More Store Closures Expected; Managers Expecting Sales Transference From The Closure Of Bankrupt Retailers

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